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Alternatively, proceed with the following actions:
Complete our Data Recovery Evaluation Form. The information you provide will allow our advisors to choose the appropriate course or action for your situation.
If the problem cannot be resolved online or by phone, please print and complete our Data Recovery Shipping Form tape it to the package and despatch the faulty unit to the address details shown on the form.
At this point, authorisation, along with agreement over the replacement drive and associated cost, must be discussed before we commence with the Data Recovery.
Once authorisation has been received the Data Recovery process will commence, as swiftly and securely as possible. All data advised within the analysis report will be returned on a media format pre-agreed by you.

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