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 Services > On-site Support
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Storage Awards

NCE & Talk Talk scoop Storage Solution of the Year Award

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  NCE Data Recovery
Data Recovery

NCE can recover your data quickly, securely and affordably, on a No Recovery - No Fee basis

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  NCE Repair Services
On-site Support

Your flexible, efficient & cost effective partnership

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  NCE PEP
NCE Part Exchange program

NCE provides the Green and profitable route for your redundant stock with our
Part Exchange Program

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NCE- Your consolidated solution for mission critical systems.
We provide Service and Support for:  

IBM          SUN          STK   

and many more....

With over 25 years of successful experience, NCE is your world-wide partner for on-site hardware support and service solutions for a broad range of leading manufacturers’ hardware at a fraction of the cost. NCE provides world-wide on-site service and support for a comprehensive list of systems and equipment including, but not limited to IBM, HP, Dell, STK, and Sun. Servers, storage systems, data communications systems, and peripheral devices are all supported by our extensive Customer Service Engineering team. Remote area coverage is also provided via long standing partnerships, allowing NCE to offer a single service solution for all geographical areas for your computing, communications, and data storage hardware platforms.  

NCE typical annual on-site rates are 30-60% less than any post warranty OEM support pricing. In addition, Service Level Agreements (SLA) ranging from 7x24 to Next Business Day on-site are available and NCE will mix SLA’s under a single contract.



Our in-depth knowledge and continuing R&D Engineering allow us to concentrate on simplifying the process for acquiring quality spare parts, applying firmware updates, and configuration management providing significant cost savings.



NCE’s constant investment in infrastructure, Engineering, ISO 9001 and ISO 14001 certifications provide cost-effective professional services. We offer the highest levels of customer satisfaction while providing significant cost savings.

Downloadable PDFs: SUN Systems Maintenance Datasheet
STK Systems Maintenance Datasheet NCE Call Escalation Procedures
IBM Systems Maintenance Datasheet  NCE's On-site Product Portfolio 

The On-site Maintenance program is just one of the ways NCE Services can work for you.

Call the NCE Service team for more information


 
NCE Services On-site Maintenance Repair Parts Supply Part Exchange Program Advance Exchange