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Home»About Us »Company Profile »Careers »2nd Line Support Technician

NCE Careers

At NCE, our success is down to the people who work for us. That’s why we work to create a supportive environment that encourages development and career progression throughout our organization. If you want to be part of a team that’s at the cutting-edge of customer service solutions for the technology industry then NCE offers a great place to start, or further your career.

2nd Line Support Technician

A vacancy has arisen for a 2nd Line Support Technician to join our busy Service Desk. 

We are looking for somone with excellent communication skills, great attention to detail and a Team Player.  A good technical knowledge within the Storage/System/Network areans is sought but full training will be given.

The role is to provide telephone triage and site support to NCE staff and customers, working to customer Service Level Agreements.  Duties include updating the NCE Field Service Database with call status and information, ensuring all parties are informed, developing and extending technical and product knowledge and providing reports where required. 

Full time permanent  role.

Hours of work are 9am to 5.30pm Monday to Friday.

Holiday entitlement is 20 days paid holiday per year initially, incremented by 1 day after 5 years service up to a
maximum of 25 days. In addition you will be paid for Statutory Bank Holidays

 To apply please send your CV to

Case Study NCE in Education

NCE in Education

One of our many long-standing customers is one the biggest colleges in the UK (with over 1,000 staff and in excess of 20,000 students)

Read the Case Study here

Awards Storage Award 2015

Storage Award 2015

NCE are delighted to announce that we were winners at the coveted Storage Awards, snapping up 'Storage Service Company of the Year' once again for 2015!

See the press release

Aerospace Aerospace Systems

Aerospace Systems

NCE provides dedicated parts and repair programs, including repair and maintenance services for moving-map and in-flight entertainment systems, tailored to the needs of the Aerospace industry.

Learn more...


Latest NewsMay 22 2017

NCE Recognised for Delivering the Highest Level of Service

Read the full story here

Older Stories

Nov 29 2016
NCE Winners of CRN Channel Service Provider of the Year
Read now

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