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Home»About Us »Company Profile »Careers »Field Service Engineer - Newcastle Area

NCE Careers

At NCE, our success is down to the people who work for us. That’s why we work to create a supportive environment that encourages development and career progression throughout our organization. If you want to be part of a team that’s at the cutting-edge of customer service solutions for the technology industry then NCE offers a great place to start, or further your career.

Field Service Engineer - Newcastle Area

NCE is looking for an experienced systems engineer for a Field Service role based broadly in the Newcastle Upon Tyne Area

 

Working from home, the successful applicant will be carrying out installation, configuration and repair tasks on a wide range of multi-vendor server, networking and data storage equipment. The role will encompass all aspects of on-site reactive service, planned maintenance and project-based deployment. Additionally, our engineers provide remote and telephone support for fault diagnosis, problem verification and technical support to customers and colleagues.

 

The working environment will include everything from small and medium enterprises through to major data centres and the incumbent will share workload with colleagues covering NCE’s Northern areas. As NCE is a global organisation, there is potential to be in communication with colleagues and customers worldwide. NCE operates a 24/7 service for its many and varied customers and consequently engineers participate in an Out-Of-Hours Standby rota.

 

The ideal candidate will have significant experience as a systems engineer, preferably accredited by appropriate manufacturers, with demonstrable knowledge and hands-on experience of stand-alone and virtualised servers, network communications, disk arrays and tape libraries. Knowledge of MS Server, Unix / Linux and virtualisation would be considered a major asset as would in-depth exposure to leading networking software. The ability to communicate with remotely-located Sysadmins will be paramount as much of the work will take place in unattended data centres.

 

All our engineers are required to be Security Cleared as our customer base includes sensitive and restricted locations and we will arrange this for the successful candidate if not already held. A full UK driving licence is a basic requirement.

 

In return, NCE offer a competitive salary, with opportunities for overtime and standby payments in addition. Benefits include a fully-expensed company car, laptop and iPhone. NCE provide planned training and development for their technical staff through external and in-house programmes.

 

This is an opportunity to join and work with a long-established, successful and growing global organisation operating at the leading edge of IT technology.

Hours of Work:
Core hours of work: Monday to Friday 37.5 hours per week 9am to 5:30 with an hour for lunch.  Flexibility is essential in this role as most days you will be working outside these hours for which overtime will be paid.

You will receive 20 days paid holiday per year initially, incremented by 1 day after 5 years service up to a maximum of 25 days.

Please apply by sending your CV jobs@nceeurope.com

Case Study NCE in Education

NCE in Education

One of our many long-standing customers is one the biggest colleges in the UK (with over 1,000 staff and in excess of 20,000 students)

Read the Case Study here

Awards Storage Award 2015

Storage Award 2015

NCE are delighted to announce that we were winners at the coveted Storage Awards, snapping up 'Storage Service Company of the Year' once again for 2015!

See the press release

Aerospace Aerospace Systems

Aerospace Systems

NCE provides dedicated parts and repair programs, including repair and maintenance services for moving-map and in-flight entertainment systems, tailored to the needs of the Aerospace industry.

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RSS

Latest NewsMay 22 2017

NCE Recognised for Delivering the Highest Level of Service

Read the full story here

Older Stories

Nov 29 2016
NCE Winners of CRN Channel Service Provider of the Year
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