NCE repairs a comprehensive range of data storage products - including; tape drives, automation, hard drives, optical drives, power supplies, servers and more. Our engineering pedegree has enabled us to service a wide range of current and legacy technologies, such as; LTO, DLT, AIT, DDS and Optical (SMO/UDO) to name a few. NCE provides a global repair partnership that is second to none.
Our goal is simple; to offer the highest quality repair with the most consistent turnaround on a cost effective basis. This is only been made achievable through our vast knowledge and many years of experience.
From our state-of-the-art repair centre's based in Europe and the USA, all spare parts are fully refurbished and processed through NCE’s extensive ISO9001 QA program. This is why our warranty return rate is well below our industry target levels.
NCE's customer service team are on hand provide you with assistance you may need, and the in-house developed web portal, NCE LIVE, is available around the clock to give you up to date information on any of your transactions.
Should you require technical assistance, such as a firmware revision check or the more intricate configuration of a tape library, one of our technical helpdesk engineers is only a quick phone call away.
Some of the unique benefits of NCE’s Repair Service:
· 5 day standard turnaround
· Standard 6 month warranty
· FastTrack & Advance Exchange
· Competitive Repair Pricing
· Economical Hard Drive Testing
· On-line tracking via NCE Live
· State-of-the-art Repair Centre
When it comes to tape technologies, the LTO format has become the default standard in enterprise storage for many years. While LTO has been around for multiple generations it still has a very healthy roadmap for the distant future.
NCE have be working with the LTO technology from its infancy and have developed the most robust and indepth repair solution. Here’s just a few of the key components that contribute to that achievement;
· NCE developed Head refurbishment laboratory
· Unique software configuration utility
· Drive log cleansing
· Vendor unique test beds
· Full automation integration
View the full portfolio by following the link below. Please note that if you do not see the product or manufacturer that you are looking for, please contact NCE's Repair Centre with your request.
If you’ve lost data from your NAS, call our Data Recovery call centre on 01249 813666.
NCE has a vast array of experience in the repair and service of electro-mechanical products, the Automotive Diagnostic Test equipment repair services fits very much into this ethos