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We're here to help

When that moment occurs when you just need a little extra guidance or assistance, NCE's back-line support is only a simple call away. We'll work on a solution and have you back up and running in no time.

TECHNICAL ASSISTANCE

NCE is recognsied throughout the IT industry for a reputation in quality and dependability. With over 30 years of experience within the IT multi-vendor environment, our partnerships with many of the leading manufacturers, ensures we have the a highly experienced technical base of engineering capabilities.

Our state of the art global repair facilities and innovation centres provide a unique bed-rock for technical expertise and development which facilitates our on-site service groups. Over the years we have developed many unique resources including our in-house developed fault diagnostic tools, error log analysis and fault replication.

We recognise that this is also a valuable resource for our customers to access. Should your engineers be site based or covering remote locations, feel free to enquire about our bespoke Technical Assistance Services (TAS) agreements.

For more information please contact us today.

HELP DESK

NCE staffs an enthusiastic helpdesk team that are always happy to take your call. Whether its a customer logging an on-site service call or technical query, our helpdesk are here to help.

NCE can also provide a full range of helpdesk services, including;

  • Data Centre / IT Environment call desk functions.
  • Logistical and Technical Assistance.
  • Support across a number of languages.

TRAINING

Due to our many years of technical IT experience, NCE are ideally positioned to provide in-depth and hands-on training on a huge variety of product platforms.  From NCE’s facilities we can shape training sessions and courses to suit all levels and abilities.

Contact us today to learn more about our range of training courses and availability.

NCE LIVE

NCE LIVE is our Real-time Web portal that allows our Field Service Customers to view both up to date contract information and call status on the fly. 

Login to NCE Live here.

NCE Field Service Consultancy Services

Consultancy Services

NCE can provide implementation, installation, rollouts and consultancy on a variety of systems including Servers, Data Storage, SAN's, Citrix,VMware and Microsoft systems.

Please contact us for more information

Awards Storage Award 2015

Storage Award 2015

NCE are delighted to announce that we were winners at the coveted Storage Awards, snapping up 'Storage Service Company of the Year' once again for 2015!

See the press release

NCE Field Service Global Coverage

Global Coverage

NCE provide you with IT Services in over 120 Countries worldwide.

Click here to learn more

Rentals Loan products

Loan products

We have a large quantity of products ready to ship, though should you need extra assistance, NCE's field service team can even help you with the delivery and installation of your loan product.

Find out more

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+44 (0) 1249 813666

+1 619.212.3000

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  • Spectra
  • QNAP
  • Paessler
  • Promise Technology Inc.
  • Qualstar
  • DataCore
  • FalconStor Software
  • Huawei
  • Cisco
  • VMware
  • HGST
  • Brocade
  • Kaminario
  • IBM
  • Nimble Storage
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