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Home»Services »OEM Services »OEM Helpdesk Services

Helpdesk services

Protecting your brand image by enhanced customer satisfaction

NCE have a great track record of working closely with our OEM partners to provide branded helpdesk services to users across the globe.

When we’re providing support on your behalf we don’t take our responsibilities lightly, we’re fully aware of the importance of protecting your respected name by providing the very highest level of customer satisfaction.

Our helpdesk staff and support engineers are on hand to provide 1st and 2nd level support by the customer preferred communication method and our in-house developed systems make it easy for us to manage any 3rd level escalations.

Contact us Technical Helpdesk

Technical Helpdesk

For more information on anything mentioned on our site please feel free to contact one of our support help desks.

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NCE Field Service Legacy IT Support

Legacy IT Support

When you are told by the manufacturer that your IT Equipment is no longer supported. Call NCE we can help you protect your investment by continuing support for many more years.

Please call us for more details

NCE Field Service Software Support

Software Support

Did you know that NCE can provide operating system suppport for, Oracle Solaris, IBM AIX, HP-UX, HP EVA Command View, HP EVA Business Copy, HP EVA Continuous Access and NetApp - OnTap.

Please call us for more details

Rentals Loan products

Loan products

We have a large quantity of products ready to ship, though should you need extra assistance, NCE's field service team can even help you with the delivery and installation of your loan product.

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  • Brocade
  • Promise Technology Inc.
  • Tegile
  • QLogic
  • HGST
  • Nimble Storage
  • Fujistu
  • Qsan
  • Paessler
  • Huawei
  • Pure Storage
  • NetApp
  • QNAP
  • Overland Storage
  • Barracuda
  • Qualstar
  • Sony
  • Dell
  • Arcserve
  • FalconStor Software
  • VMware
  • Emulex
  • IBM
  • HP
  • DataCore
  • Quantum
  • Spectra
  • Nexsan
  • Cisco
  • Veeam
  • Infortrend
  • Synology
  • Kaminario
  • Commvault