NCE have gained considerable experience through years of installing networking, servers, storage & back-up solutions for our customers. Our experienced enterprise infrastructure experts can provide installation services to your organisation for a wide range of solutions. Whether you have a complex storage and virtualised server implementation or a simple backup solution to configure we have the resources to help you.
In addition to installing and configuring your data server, storage or backup solution, our Professional Services team will provide a post installation summary report documenting the implementation in detail and appropriate configuration parameters in line with your business needs and best practices.
We provide two types of installation services to meet the needs of different customers; NCE Install and NCE Install+.
The NCE Install Service includes: planning and scoping meetings; data gathering; and the creation of a detailed project plan and statement of work. This element of the service is designed to help you get your implementation off on the right foot.
During a standard installation, our enterprise infrastructure experts will work with your IT team to initially build your new solution and then integrate it into your existing infrastructure. The goal is to fully install and configure the hardware in preparation for your IT team to install and configuration any software and perform final configuration and data transfer.
We'll have it running and perform certain acceptance tests so that you have a working system to build upon. Your IT team will work alongside our consultants in order to learn how to complete the configuration.. We finish the installation by providing on-site skills transfer for your IT team on daily operational tasks.
With the Install+ Service you get everything from the Install Service - plus additional documentation and skills transfer.
Our expert training and documentation will prepare your team to maintain the system going forward. NCE tailors the configuration of your systems based on your requirements and business objectives, including backup window, tape rotation and retention policies (for backup systems), zoning considerations, hardware constraints, and future growth (for storage systems). Extensive testing for data accessibility, data restore, and disaster recovery is also available.
NCE have a large number of customers who fall under the National Health Service (NHS) banner in the UK
NCE are delighted to announce that we were winners at the coveted Storage Awards, snapping up 'Storage Service Company of the Year' once again for 2015!
The simplest way to obtain a Field Service Support quote or arrange a T & M callout is to contact the dedicated NCE Bid-Team. They will endeavour to provide you with a quote in the fastest time possible.
We have a large quantity of products ready to ship, though should you need extra assistance, NCE's field service team can even help you with the delivery and installation of your loan product.