Should you be calling as one of our longstanding customers or we're acting on behalf of one of our partners, you'll be glad to hear you'll find it very simple and easy to reach one of our dedicated and fully qualified helpdesk team, who are on hand to deal with any query or question you may have.
Between our two global operations we provide around the clock support, 365 days a year with the ability to communicate across a number of languages. Once your call is registered on our in-house developed database it can be routed at speed to the appropriate product specialist who will resolve your issue in a flash.
Our Technical Service Group is built up with a full cross section of expertise and skills that provide a comprehensive portfolio of telephone technical support services, with the ability to provide anything from simple firmware update advice to complete virtualised server, storage and backup configuration advice and guidance.
For more information on anything mentioned on our site please feel free to contact one of our support help desks.
NCE are delighted to announce that we were winners at the coveted Storage Awards, snapping up 'Storage Service Company of the Year' once again for 2015!
If you’ve lost data from your NAS, call our Data Recovery call centre on 01249 813666.